Working for clear, affordable, personalised legal help
since 2001

expert explaining to couple on computer
expert explaining to couple on computer

Working for clear, affordable, personalised legal help since 2001

Meet the Residential Property team

Our team of 25 lawyers is supervised by 2 solicitors who collectively have more than 50 years of experience with residential property. They’re supervised and supported by our senior management team, who are also experts in conveyancing.

We’re part of the Conveyancing Quality Scheme and are on the panels of more than 130 mortgage lenders, including all the major names.

We’ll make sure you’re introduced to a lawyer that knows exactly what you need. So, whether you’re buying or selling a house or a flat (new build, buy to let, shared ownership, first time buyer or otherwise…), we can help.

Executive team

Helen Torresi

Helen Torresi

Solicitor and Director of Risk and Compliance

I have 15 years’ experience as a solicitor in residential conveyancing and remortgage, supervising and leading teams. I make sure that the firm and our lawyers work to the correct standards.

Rachel Walton

Rachel Walton

Solicitor and Director of Legal Operations

I have 35 years’ experience as a solicitor. Im proud to be the Director of Legal Operations at LegalZoom, leading a dynamic team committed to serve their clients.

Management team: Residential Conveyancing

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Julie Makin

Head of Conveyancing

I’ve worked in conveyancing for over 20 years and have managed large departments undertaking work from major referrers, brokers and lenders.

Collete Reade

Colette Reade

Team Leader

I have over 8 years’ experience in conveyancing.  Ive also worked in commercial, mental health and family law. I manage a team of conveyancers here.

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Tracy Desdune

Team Leader

Ive got 6 years’ experience in conveyancing and I’ve worked in both high street and volume firms. I manage a team of 5 conveyancers.

Management team: Remortgage

Charlotte Nowak

Head of Remortgage

I have more than 5 years’ experience in conveyancing and work on all aspects of remortgaging and transfers of equity. I’ve been Head of Department for approximately 3 years. 

Joanne Ingram

Remortgage Team Leader

I manage the remortgage team here. I’ve got 19 years’ experience in conveyancing freehold and remortgage transactions. 

Meet our team

Dharmy Chana

Head of Operations – Castle Donnington

I’ve been in the industry for more than 16 years, specialising in conveyancing. I support fee earners in the conveyancing team at LegalZoom.

Bethan Clements-Hunt

Case Handler

I’ve been working in conveyancing with the firm since 2017. I’m currently studying for my master’s degree in Law and I’ve been working as a Case Handler for over 2 years.

Faryal Jammil

Case Handler

Ive been a case handler for just over 2 years and have completed both my Law Degree and LPC. Im a Graduate member of CILEX and am working toward qualifying as a Solicitor.

Viraj Patel

Case Handler

I’ve been specialising in conveyancing for 3 and half years. I work on remortgages and transactional matters for the firm.

James Gent


Ive been a solicitor since June 2018 and have over 5 years’ experience in conveyancing. I have experience in both freehold and leasehold transactions.

Lorna Rushton

Case Handler

I have several years of conveyancing experience in freehold, leasehold and remortgage transactions. Im a case handler for the conveyancing team.

Amrit Gill


Ive been a solicitor for 4 years specialising in conveyancing. I run my own caseloads for conveyancing. I have experience in freehold, leasehold and new build transactions. 

Bina Patel

Case Handler

I’ve been a conveyancer for over 4 years and work on freehold, leasehold, shared ownership sale and purchase transactions.

Hannah Brown


I’ve been a solicitor for 3 years, with 5 years’ experience specialising in conveyancing. I’m a conveyancing fee earner.

Sobia Asghar


I’ve been working in conveyancing for 5 years. I deal with freehold and leasehold transactions as well as right to buy transactions.

Aneesa Amreen

Trainee Solicitor

I’ve been with the firm since 2017. I’m a trainee solicitor working in conveyancing and also have experience in remortgages.

Daniel Jones

Trainee Solicitor

I’m a trainee solicitor at the firm. I’ve worked on a variety of cases including remortgage, conveyancing, wills and probate.

Dominic Stait

Case Handler

Ive been with the firm since 2017. I’m in the second year of my LPC and work on both freehold and leasehold conveyancing cases.

Jordan Knowles

Trainee Solicitor

I’ve worked in conveyancing for 4 years. Since starting in 2015, I’ve completed my LPC and am now a proud trainee solicitor.

Mark Blackburn


I qualified as a solicitor in September 2019 and have over 4 years’ experience in conveyancing. I work in the technical team.

Rachel Howell

Licensed  Conveyancer

I’m a licensed conveyancer with more than 13 years’ experience. I deal with all aspects of conveyancing including new builds, leasehold and complex matters.

Alex Hampshire


I qualified in 2013 and have experience in all areas of conveyancing.  

Laura Normington

Trainee Solicitor

I’m currently a trainee solicitor with the firm with 4 years’ experience in conveyancing. I’m due to qualify in September 2020.  

Sobia Kauser

Trainee Solicitor

I’m a trainee solicitor at the firm. I have over 4 years’ experience in conveyancing and am looking to qualify in October 2020.

Shanice Ahmed

Remortgage Case Handler

I have over a year’s experience in freehold and leasehold remortgaging, as well as transfer of ownership and other complex remortgage transactions.

Zoe McLeavy

Conveyancing Case Handler

Graduated from De Montfort University with First Class Honours Law Degree and have been working in conveyancing for 4.5 years now.  

Nicola Crossley

Training Principal

I have been a Solicitor for almost 11 years, with 9 years working in Conveyancing and manage the training for the conveyancing teams.

Giovanna Gravante

Solicitor & Team Leader

I’ve been working in Conveyancing for over 9 years. Qualifications – LLB in Law and LPC.

When I was setting up my company LegalZoom supported me at every step.

Ben Hall, First Aqua

What sets us apart

This is why millions of people come to us for help.


Great people

Friendly, knowledgeable people mean customers get that personal touch.


New technology

Our systems handle the routine stuff, freeing up our people to help customers.


Plain English

No confusing legal jargon to struggle with. It’s all clear and simple.


Good reputation

Our customers recommend us. That’s how we keep growing so fast.


Want some help? Give us a call on

0345 122 8103

Mon to Thu: 9am to 5.30pm, Fri: 9am to 5.00pm

Want some help?
Give us a call on

0345 122 8103

Monday to Friday, 9am to 5.30pm

Frequently asked questions

What is LegalZoom?

We’re an online legal services provider that focuses on helping families and small businesses. Our organisation consists of both a law firm for the legal services like conveyancing and wills. Also we have business experts to help you form a company and support your business needs.

We have all the good bits of a law firm or solicitor’s office, like expert qualified lawyers and we are authorised as well as regulated by legal bodies (pausing for a moment for the official bit, these include the Solicitors Regulation Authority and the Conveyancing Quality Scheme). What we don’t have is the dusty offices, ancient technology, and eye-watering fees for doing the simplest thing.

Instead, we get lawyers and tech geniuses to design really easy ways of doing legal stuff online. Then we have people to give you help over the phone whenever you need it. And of course we have lawyers standing by, ready to do their thing. It’s all much more straightforward than the old-fashioned way, and it costs less too.


How can you help me?

We can help you wherever your life meets legal. When does that happen? Well, maybe you’ve fallen in love, so you want to sell your flat in Chelmsford and move to a cottage in the Lake District. That’s great we’ll look after the legal side of buying and selling the properties. Or maybe you want to be your own boss, so you’re setting up as an IT consultant. Good for you. We’ll look after the legal side of forming a company, dealing with the tax and sending the right paperwork out.

We’re starting with the big stuff and we aim to add more services as we go on. But we always look at it from the same point of view: what are you trying to do in your life? And how can we help with the legal side of that?

Ultimately, our aim is to open up the law, so that everyone can do what they need to do without all the confusion and jargon, and without it costing an arm and a leg.

What can you do for businesses at the moment?

We can form a company, give your business a London address (with mail forwarding), help you with a business bank account, set up payroll for you, do accounting and tax, offer company secretarial services, prepare confirmation statements, register you for VAT and PAYE, dissolve a company, make it easy for you to accept online payments. The legal services provided include help with buying and selling business property (commercial conveyancing). And there’s more to come.

What can you do for me personally at the moment?

We can help you buy or sell a home (conveyancing) and make a will. Again, there’ll be more soon.


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