Terms of Use

  1. General

    1. Legalzoom Limited (the ‘Company’) is a Limited Company in England and Wales with registered number 08224514. The Company’s registered office is at 20 St Thomas St, London, SE1 9BF.
    2. Legalzoom Limited is regulated by HM Revenue and Customs.

  2. Terms of Website Use

    1. These terms and conditions (the ‘Terms’) set out below will govern your use of this website which can be found at legalzoom.co.uk (the ‘Website’) and which has been developed by Legalzoom Limited.
    2. References on the Website to ‘Legalzoom Limited’, ‘Legalzoom’, ‘the Company’, ‘we’, ‘us’ or ‘our’ mean the Company / the owners of the Company.
    3. The legal information on the Website is to provide users with the Terms upon which they use the Website and to make accessible certain other legal and regulatory information which it is best practice to place in the public domain where it can be easily accessed by Customers and other interested third parties. The legal information on the Website should, for Customers of the Company, be read in association with our Customer care material and terms of business (the ‘Customer Care Documents’) and any other documents referred to in the Customer Care Documents. The Customer Care Documents shall take precedence over any legal notice on the Website in the event that they differ from one another.
    4. The Website is owned and operated by the Company.
    5. Use of the Website is governed by the following Terms which were last reviewed in April 2021. The Company reserves the right, at its discretion, to make changes to any part of the Website or the Terms. Should the Terms be amended, the Company will not notify you and it is your responsibility to check the Terms every time you use the Website. Specific terms may also apply to the provision of any of the services that we provide via the Website. You should check any specific terms that apply to the services which you use.
    6. We reserve the right to alter, suspend or discontinue any part of the Website or the services provided through it, including your access to it. Whilst we make every effort to ensure that the information contained within the Website is correct, visitors should be aware that the information may have become out of date and we give no warranty or make any representation regarding the fitness for purpose, continued availability, quality, accuracy or completeness of the content of the Website. Accordingly, the materials on the Website do not give legal advice and should not be relied on as doing so. In particular, you should be aware that laws and regulations might be different outside England. Your use of the Website does not create a contractual relationship between you and the Company. We recommend you contact the advisers who are named in the Website for advice about particular matters. The Company excludes all liability for any kind of loss or damage that may result to you or a third party in connection with the use, inability to use, or the results of use of the Website.
    7. Website visitors are permitted to read the contents and to download and store on a temporary basis any of the contents of the Website provided this is for their own personal or non-commercial use. Apart from content specifically made available for download, you may not permanently copy, store or redistribute the contents of the Website in any way. Where we make content available for downloading this is only for your personal use and is not for commercial re-use. You may not set up links from your own websites to the Website without our prior written consent.
    8. Any links to other websites from the Website are provided for convenience only and the Company accepts no responsibility or liability in connection with your use or reliance on the content of any linked website. The inclusion of any link does not imply endorsement by the Company of any linked website or its provider. If you choose to use a hypertext link contained within this website, then you may leave our website. Once you have left our website, whether or not you have realised that you have left, we are no longer responsible in any way for the material on the other website that you enter. In addition, hypertext links are included in order to provide further information and are not intended to signify that we endorse or approve of such website and/or its content. We exclude to the full extent permitted by law all liability that may arise in connection with or as a result of such external website material causing any damage, cost, injury or financial loss of any kind.
    9. You must not misuse our Website by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to our Website, the server on which our Website is stored or any server, computer or database connected to our Website. You must not attack our site via a denial-of-service attack or a distributed denial-of service attack. By breaching this clause, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities including disclosing your identity to them. In the event of such an event, your right to use the website will cease instantly and you indemnify us accordingly. We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our site or to your downloading of any material posted on it, or on any website linked to it.
    10. Every effort is made to keep the website up and running smoothly. However, Legalzoom.co.uk takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.
    11. For further information on the use of materials from the Website, or if you experience any problems with the Website, please contact us by sending an email to compliance@legalzoom.co.uk.
    12. We will try to ensure that our prices displayed on our website are accurate. We reserve the right to alter the prices on our website at any time. If we need to do so, we will inform you if a product’s correct price is higher than that stated in your order. If this is the case you may cancel the order and decide whether or not to order the product at the correct price.
    13. While we will use reasonable endeavours to meet the time estimates given on our website, these do remain estimates and are not guaranteed.
    14. We shall not be liable to you for any breach of the terms and conditions or any failure to provide or delay in providing our services or products through our website resulting from any event or circumstance beyond our reasonable control including, but not limited to, breakdown of systems or network access, fire, explosion or accident.
    15. We are not obliged to accept any request from you or your representatives, or to continue to perform any Service or product. We reserve the right to reject any request or to discontinue the performance of any service without liability.
    16. Where applicable, you accept and adhere to each Third Party Provider’s terms and condition for each Product within any relevant Renewable Service offering or a stand alone offering;
    17. You shall be solely responsible for procuring and maintaining Your network connections and telecommunications links from Your systems to Our data centres, and all problems, conditions, delays, delivery failures and all other loss or damage arising from or relating to Your network connections or telecommunications links or caused by the internet; and
    18. You shall be solely responsible for ensuring your running operating systems can support the Third Party Providers’ products and services.
    19. We are not liable or responsible for your acceptance of any Third Party Providers’ terms and conditions or to comply with the same. It is your responsibility and yours alone.
    20. In relation to the purchase of products or Services, we accept no liability for any indirect or consequential loss or damage, or for any loss of data, profit, revenue or business (whether direct or indirect), however caused, if not foreseeable to both parties.
    21. Advertisers and sponsors are responsible for ensuring that material submitted for inclusion on the website complies with all legal and regulatory requirements and does not contain any material which is objectionable, including, without limit, information which is defamatory, obscene, threatening or untrue. We do not take any responsibility for any such material or any error in inaccuracy in advertising material.
    22. We reserve the right to make changes to these Terms and Conditions from time to time.

  3. Legalzoom Formations

    1. The term “Services” describes the company formation services and/or related materials provided in conjunction with Companies House and additional advertised Legalzoom services, but does not include services provided by authorised agents offered on our website;
    2. We do not make a full investigation of our customers’ circumstances or needs, it is the customer or their agent’s responsibility to ensure whether these Services are suitable for their needs. Accordingly, we will not be liable for any loss or damage, financial or otherwise, which could have been avoided if you took qualified legal or other advice and which was not foreseeable to both parties when you made your order or were not caused by any breach by us.
    3. Where you purchase a Legalzoom Formations package;
      1. we require payment in advance of providing any goods or services and the total cost of services ordered will be confirmed at the time of payment. As most of our business is conducted with business (limited or sole trader) customers all prices are listed exclusive of VAT unless otherwise indicated and appropriate VAT will be calculated when you finalise your purchase;
      2. you authorise us, and you hereby appoint us as your agent, to make payment of the registration fees to Companies House that you are obliged to pay to Companies House in respect of the incorporation of your new company(ies), with any such payments treated by us as disbursements made on your behalf, and accordingly shown separately on your invoice;
      3. we only provide services on the basis that you have given us full and proper instructions and the authority to lawfully carry out those instructions;
      4. if you are acting on behalf of another person or company when purchasing or subscribing to any Legalzoom Formations products or services, you confirm that you have collected full and proper consent and authority to lawfully act on their behalf. Further, by using our Services on behalf of a person or company, you are confirming you have undertaken the relevant identification and verification of the person or company and you agree to be holding copies of the documentation upon which we can rely on and you will produce to us if requested.
      5. you take full responsibility in completing all documentation required by law including, but not restricted to, the Inland Revenue and Companies House;
      6. you agree to ensure the accuracy and completeness of the information you provide us and accept all liability for the rejection of any documents or services due to inaccuracies or incompleteness on your behalf;
      7. you accept that it is your responsibility to ensure that any company name you choose is available for registration and can be lawfully used by you; We accept no liability for your choice of name or if it is rejected by Companies House;
      8. you do not resell any formation or packages from our site to third parties without our prior consent or being part of our partner/ affiliate programmes;
      9. you have sole responsibility in all respects for all use of, and for protecting the confidentiality of any username and password that may be given to you or selected by you for use on our website;
    4. Fair Use
      1. you agree to abide by our Fair Use Policy, “Fair Use” under our Fair Use Policy is defined as any multiple instances or purchases of the Services per user, parent company, address or postcode in any 12 month period and is subject to our discretion.
      2. Our Fair Use policy means the protection of the availability of our Services to our users. Any activity we deem to be detrimental, excessive or an abuse to the provision of our Services will at our discretion be modified, amended and/ or terminated without notice.
      3. Any breach of our Fair Use Policy means you will be subject to a penalty payment of a minimum of £25.00 plus VAT
    5. Where you subscribe to a Legalzoom Formations package or additional third party service, a refund will only be provided where no customer actions have taken place post package purchase, and specifically no company application has been submitted to Companies House for review, and;
      1. the request for refunds is made within 28 days of the purchase date; and
      2. an administration charge of the lesser of £15, or the cost of the product or service, will be assessed to cover merchant charges and other incidental expenses including processing the refund (the “Administration Charge”).
      3. Once a company has been submitted to Companies House no refunds can be given in respect to any parts of the package purchased.
      4. Refunds for any additional products and services purchased through the site (which are not subscription based) will be offered subject to the following:
        1. The request for refunds is made within 28 days of the purchase date;
        2. Additional products and services were purchased separately to or alongside any package but within a package or as a special offer alongside a package;
        3. We or any third parties sub-contracted by us have not commenced work on the provision of such products or services;
      5. An administration charge of the lesser of £15, or the cost of the product or service, will be assessed to cover merchant charges and other incidental expenses including processing the refund (the “Administration Charge”).
      6. Renewable Services and Subscription based service refunds will be subject any separate terms of such services but will be subject to a minimum notice terms set within these terms and any pro rata will be a monthly basis only.
    6. You agree not to use these Services in a fraudulent manner or provide any incorrect or fraudulent information; should we have suspicion of such conduct we will cancel Services and/or subscriptions with immediate effect and there will be no refunds any fees/ payments received.
    7. We do not accept responsibility for the accuracy of any part of any search or other reports where it is apparent that it is not derived from information in a public register, or for any inaccuracy, omission or other error in any public register upon which our search or report is based.
    8. We may directly or through an intermediary ask another contractor to carry out some or all of any work which you instruct us to carry out for you. Steps will be taken to select the suitability of our agents, although we have no control over their activities and therefore accept no responsibility for the services provided to you by that agent.
    9. We reserve the right at our sole discretion to deny users access to our website or any part of our website without notice and to decline to provide the service to any user that is in breach of the terms and conditions including the Fair Use Policy.

  4. Additional Products and Services – Specific Terms and Conditions

    1. Registered Address Services
      1. In these conditions, all these services: Register Address, Service Address, Registered Agent and Mail Receiving and Forwarding Services, as Renewable Services will be known as “RA Services” .
      2. The address used by Legalzoom for the RA Services will be at any address/ premises as sold through the Website or products. We will update you should there be any changes to the address.
      3. You are not permitted to use our address at Legalzoom as your trading address; you are only permitted to use the address for Registered Address only.
      4. You are only permitted to use our RA Services for any brands which are part of the Company with our prior authority and consent (in which we reserve the right to charge a fee for such consent(s).l Further, failure to seeking consent from us to use the RA Services for brands means we can cancel the Services in accordance with these terms and conditions.
      5. The duty owed by us to you shall consist of either of or all of the following services as might be purchased by you: (a) The receiving from the Post Office Authorities of letters addressed to you and either arranging for the collection thereof by you from our premises during normal office hours or posting same to you. Such alternative to be at  our sole discretion.
      6. You agree by accepting these terms and taking the RA services not to carry on any business which could be construed, conceived or interpreted by us or any other party/ authority as illegal, defamatory, immoral or obscene and you further agree with us not to use our address and/or telephone and fax numbers nor the offices / premises, whether directly or indirectly, for any such purpose or purposes as aforesaid.
      7. By using our RA Services, you agree to comply with all the legal obligations for your Company for all your websites, communications, signage and social media in accordance with Regulation 24 of the Company, Limited Liability Partnership and Business (Names and Trading Disclosures) Regulations 2015 to disclose the registered company name together with Regulation 25 to show the company’s registered number and registered address. We reserve to cancel the RA Service if you fail to adhere to legal requirements for the Company.
      8. You agree not to send or deliver or cause to be sent or to be delivered to our premises any noxious, harmful, illegal, immoral deteriorating, dangerous or bulky material object or thing and in the event of the same being so sent or delivered, Legalzoom’s rights shall be as contained in these conditions.
      9. We shall be entitled to refuse to accept any parcel, chattel, packet or other object other than letters addressed to you unless previous written arrangements have been entered into by you and agreed in writing by us.
      10. In the event of an ordinary parcel, chattel packet or other object other than letters addressed to you being delivered at our RA Service’s address, we shall bear no responsibility whatsoever either to the sender or to you or to anyone else. In the event of you failing to remove same within one month from receiving Notice thereof (of which will be sent to you by the email address supplied shall be deemed sufficient Notice) then we shall be empowered to deal with the same as it thinks fit.
      11. We shall be entitled to charge you handling and storage charges for any parcel, chattel, packet or other object received and/or stored at our address for you under these RA Services.
      12. You acknowledge and agree not to advertise the telephone, telex and fax numbers of our address/ premises without first obtaining our written consent.
      13. Regarding Mail and/or Telephone, Telex and Fax Services, (if any) these terms relates solely to Mail and Messages addressed to the Director, Principal, Firm, Customer or Company named in the application order/ form completed on the Site.
      14. We will not disclose or use the Director/ Company Customer’s private address in any manner other than those agreed to by you in this agreement save in the event that we are obliged to disclose by law or by the order of a court of competent jurisdiction.
      15. You shall reimburse us immediately for all sums of money expended by us pursuant to the Agreement itself or in connection with the sending to you any letter(s), message(s) and in connection with any other services used.
      16. You will fully indemnify Us against any expenses, costs, claims, damages or penalties incurred by us in connection with this Agreement howsoever occasioned including through defamation, suing or being sued as a result of the breach whatsoever and howsoever committed by you or any third parties.
      17. In the event of you failing to discharge any of your liabilities to us within one week of such payment becoming due you hereby irrevocably authorise Us to retain any correspondence and any article(s) belonging to you until you make the payment to settle the debts owed to us by you.
      18. In the event of late payment by you, we reserves the right to charge interest at the rate of eight (8) per cent above Barclays Bank Base Rate from time to time on a daily basis. Should we need to recover any of our Fees, you will reimburse all our costs and expenses incurred in the collection or recovery of any overdue amount.
      19. And it is also declared that we shall have a general lien on all belongings of your company that may be on our premises and/or for all moneys owed by you to us on any account whatsoever.
      20. The agreement for these RA Services between Us and you is subject to written Notice of termination to be given by either party by email and to expire at any time one month after sending the same notification by you to us or by us to you respectively.
      21. In the event of a breach by you of any of these conditions, we reserve the right to terminate this Agreement forthwith without any explanation whatsoever as to reasons by sending written notice of such termination to you of which will be sent to you by the email address supplied shall be deemed sufficient notice. Should this occur, we will not provide refunds of any cancellations any Services purchased.
      22. The Limit of the liability of Legalzoom in respect of any act, omission, neglect, delay or default by it or by its servants or agents whether by way of the Law of Contract and/or by way of liability for negligence shall not exceed five (5) pounds.
      23. You agree that during the period of your booking and for a further period of six (6) months thereafter, you shall not employ any person who has been in the employment of Legalzoom at any time during the period of your booking, provided that, if any such employment or offer of employment is agreed or made and accepted, you shall pay to us a fee equivalent to fifteen (15) per centum of such employee’s current salary.
      24. For the RA Services, non-payment for renewal of the Service means you will be deemed irrevocably to have authorised us (and to have irrevocably consented to our so doing) to change with immediate effect the Registered Office Address of the Company to your residential address or to such other address previously notified to us by you for this purpose. This clause is in read in conjunction clauses 4.1.28 and 4.1.29
      25. You understand and agree to any mail other than statutory mail from HMRC and Companies House will be returned to sender unless the subscriber has also purchased a London Office Mail Forwarding service and is current and active, if expired mail will also be returned to sender.
      26. You agree to pay the amounts agreed according to the terms stipulated by us. Upon sign up, the client will set up an automated payment account with Stripe.com to pay the yearly subscription fee.
      27. You agree to pay the amounts agreed according to the terms stipulated by us. Upon sign up, you accept that we will set up an automated payment account with Stripe.com to pay the yearly subscription fee. Cancellation requirements are set within clause 4
      28. By accepting these terms and conditions, you are granting us authorisation to file with Companies House as an authorised person for, and on behalf of, the company, the statutory forms required to implement the services you are agreeing to take under this agreement for the full term of the agreement. If said services are cancelled, terminated, or shall expire as a result of failing to make the required payment, you are granting us authorisation to file the statutory forms required to terminate these services which includes to change the registered/ service addresses to your last known correspondence/ residential address notified to us by you. We will charge you an administration fee for updating Companies House.
      29. The statutory forms that we reserve the right to file include, but are not limited to, the following: AP01, AP02, AP03, AP04, TM01, TM02, SH01, AD01, AD02, CH01 and CH02.
      30. At the discretion of the Customer Service Manager, post collection may be arranged, by appointment only with a minimum of 2 business working day notice, between the hours of 10am – 4pm Monday – Friday.
      31. Please note even though your company takes RA Services, the Companies House Registrar has statutory rights under the Companies House Act 1986 to service notices to any directors or persons of significant control on any addresses held by them, including your home addresses. Therefore, we are not able to confirm or guarantee all correspondence or notices sent from Companies House will be via the RA Service.
    2. Non Payment and Cancellation of RA Services
      1. We will always try and renew your/ the company’s subscription. Non-payment of the RA Services will cause your/ the company’s account to fall into arrears and will trigger a 30 day period in which you must pay and/or update the payment details on the account. After the 30 day period has completed and you have not paid and/or updated payment details then the account will be cancelled.
      2. We reserve the right to recover from you/ the Company any arrears for non payment of the RA Services and any associated costs/ charges we have incurred including recovery costs.
      3. If you/ the Company does not wish to renew the subscription, it is your responsibility to provide a minimum of 30 days notice of cancellation to us together with undertaking the following within the cancellation period:
        1. Changing the Registered Office Address for the company on the register at Companies House; and
        2. Changing the correspondence for all Directors, Secretaries, Shareholders and the Persons of Significant Control for the company on the register at Companies House.
      4. We cannot process the cancellation of the subscription unless the above steps are completed and are shown at Companies House.
      5. If the Company is dissolved or in any strike off status at Companies House, you are still required to follow our cancellation process. Companies House do not notify us of any change of status of any companies under RA Services. It is you/ the company’s sole responsibility to inform us.
    3. Anti-Fraud Service:
      1. The Anti-Fraud Service will help stop unauthorised change requests to your registered company, such as a change of registered office or change of directors. Your company will be monitored and you will be notified immediately by email of any such unauthorised change requests to your registered company.  We do not guarantee that you will be protected from any/all fraudulent activity. If you are a victim of fraud you should file a report with your local law enforcement or Action Fraud
    4. The Persons of Significant Control Register (PSC Register):
      1. The PSC Register is a register of individuals or legal entities that have significant control over a company. Companies need to provide the information on the PSC register to Companies House as part of the new Confirmation Statement (which replaces the Annual Return process). Companies are required by law to store, maintain and make the PSC Register available for inspection. The PSC Register can never be blank.  We will, on your behalf, store, maintain and provide copies of the PSC Register upon request.  You must inform us immediately of any changes to ensure the PSC Register is kept up to date.  Failure to provide accurate information and failure to comply with notices requiring someone to provide information are criminal offences and may result in a fine and/or a prison sentence of up to two years.
    5. Verification of Identity
      1. We are regulated by the Money Laundering, Terrorist Financing and Transfer of Funds (Information on the Payer) Regulations 2017 (“MLR 2017”) when you choose TFC to provide you with RA Services. We are obligated to carry out a digital ID verification check for the purposes of checking your identity and address as our customers (companies, officers and shareholders).
      2. As an online organisation, we use technology to ensure that this legal requirement is satisfied with as little inconvenience to you. To verify the information regarding your identity you provide, we may make searches about you with a Credit Reference Agency or Fraud Prevention Agency; this will include information from the Electoral Roll. The agencies will record the details of the search, whether or not the transaction proceeds through to formation at Companies House.
      3. We will ask you to provide us with copies of up-to-date proof of identity during the process online..
      4. We will use these identity documents, together with any electronic check, as detailed above, to satisfy our anti-money laundering requirements. Any documents provided to us will be recorded and copied for audit purposes as part of these requirements.
      5. Please note that any searches and copy documents will be securely maintained on our systems against the formed company for your data and papers in pursuance of our data protection policy (Please see our privacy policy). The uses that will be made of the data will be as follows:
        1. to provide confirmation of the identity of the person(s) providing it;
        2. to verify the directors/ shareholders of the company when accessing the service, and
        3. any requirements by the regulators and/or the fraud prevention agencies (if applicable)
      6. The data will be stored for as long as required by law, which in most cases will be our usual retention period from the end date of the service/ agreement. The data will be stored for longer than this if necessary, such as when litigation has arisen or may be pending, checks have or may become relevant in proceedings.
      7. Should we not be able to successfully verify your identity and address using our electronic ID verification process, we will require you to provide proof of your identity and address in the form of certified copies of the original documents to satisfy our Anti-Money Laundering procedures. Failure to comply with any request for such documents within set timescales may result in the cancellation of Services and without refund.
      8. As a Register Agent Provider we have a responsibility to carry out due diligence checks from time to time on our customers (companies, officers and shareholders) to which we provide ongoing services. Should any of our checks result in the discovery of illegal or unethical activities, we reserve the right to terminate services without notice and without refund.
      9. Recognition and Document Check:
        1. if we require customers to undertake our Recognition and Document Check service to satisfy the due diligence requirements for the MLR for the services, please note there will be an additional cost incurred which you and/or their representative will be fully responsible for.
        2. The current fee for this Recognition and Document Check will be £12.00 per check per person. This fee is payable by you whether the company formation proceeds to be registered at Companies House or not.
        3. You agree for this fee to be charged and to be taken from your card payment details supplied for the service.
        4. If the company formation does not proceed to being registered at Companies House (for whatever the reason) then you agree and authorise for the Recognition and Document Check fees to be deducted from any monies paid to us already for Services.
    6. Services and/ or Products provided by Third Parties
      1. There are Products or Services which are supplied by Third Party Product Providers on this site. As such, additional terms and conditions govern Your use of each Product and it is a requirement of such Services and/ or Product that You read and accept all additional terms and conditions of each Third Party Product Provider prior to using the Services and/or relevant Product.
      2. Please note we do not accept any liability for any loss or damage from you using any of the Third Party Products/ services by the Third Party Provider ending the product or service. We shall not be liable for any incidental or consequential losses in respect to the Third Party Products.
    7. The Trade Marks Service
      1. The Trade Marks Service is supplied by the third party provider, Pulse Global Services Limited (“Pulse”) and is authorised and regulated by the Solicitors Regulation Authority (SRA No. 617803) in the conduct of legal services. The professional standards and regulations applicable to Pulse may be found here: https://www.sra.org.uk/solicitors/standards-regulations/ . Pulse Global Services Limited is a subsidiary of LegalZoom.com, Inc.
      2. If you have any complaints in respect to about the Trade Mark Services supplied, you need to email your concerns to notice@pulse.law . Please see their terms and conditions for further information.
      3. We act as agents only in the processing of payments and costs on behalf of Pulse for the Trade Marks Services.
    8. Bank Account Providers
      1. Barclays Bank:
      2. Where the Business Bank Account service is provided by Barclays Bank UK PLC and subject to the terms and conditions as set forth by Barclays at the time of account opening.
      3. Where you request a bank account through The Business Bank Account service you confirm that you agree to be contacted directly by Barclays Bank UK PLC for the purposes of fulfilling the bank account request for the formed Company.
      4. Where you request a bank account through The Business Bank Account service on behalf of a third party for whom you are making a company formation application, you confirm that the third party, the primary contact listed on the company formation application, has agreed to be contacted directly by Barclays Bank UK PLC for the purposes of fulfilling the bank account request.
      5. More information on the Business Bank Account service and terms and conditions related to claiming any associated cash back can be found at https://www.legalzoom.com/uk/barclays-business-banking/.
      6. Cash back is not available for customers who have bought special formation offers/ bundles of £5.00 or less.
    9. Other Third Party Providers
      1. Where you have agreed to find out more about third party products or services, you agree that your details may be passed to the third party provider to fulfil legal requirements, for marketing purposes and/or to provide you with new product information that we think may be of interest to you. Where you choose to engage in any form of relationship with a third party that has been introduced by Legalzoom, that relationship shall be governed by the terms and conditions of that third party, and Legalzoom shall have not responsibility or liability with respect to that relationship.
      2. You read and accept all additional terms and conditions of each Third Party Product Provider listed below prior to using the Services and/or relevant Product:
        • Bonline: https://www.bonline.com/
        • Yell:  https://business.yell.com/legal/
        • Trust Inheritance:  https://www.trustinheritance.com/terms-and-conditions/
    1. Copyright and other intellectual property rights in the content of the Website, including any of the Company’s marks, logos and brands, belongs to the Company or its licensors (who have expressly licensed content to the Company) whether registered or not shall remain our property. All rights, save as expressly granted, are reserved. If you are in doubt whether an item is copyright or a trade mark of the Company, please contact us for clarification.
    2. Permission is granted to electronically copy and print in hard copy portions of our site solely in connection with the acquisition of goods or services through our website. Any other use of materials on our website (including reproduction for purposes other than those noted above and alteration, modification, distribution, or republication) without our prior written permission is strictly prohibited.

  6. Disclaimers Relating to Downloads

    1. The Website may allow users to download certain documents which are also available directly from the original source website and various other websites.
    2. To the extent permitted by law, the Company excludes all liability in contract, tort (including negligence) breach of statutory duty or otherwise for any costs, losses, claims, damages, expenses or proceedings (including special, incidental or consequential loss or damage, loss of profits and wasted management time) incurred or suffered by you arising directly or indirectly in connection with the use of the download facility and the content of any downloaded material including any loss, damage or expense arising from, but not limited to, any defect, error, imperfection, fault, mistake or inaccuracy or copyright with the downloads, their content or associated services or due to any unavailability of part or all of any associated website or associated service.
    3. The documents available for download are created exclusively by third parties and the Company excludes all liability for any illegality arising from error, omission, inaccuracy or copyright in such material and takes no responsibility for such material.
    4. Any downloads are provided solely for your convenience and the Company does not necessarily endorse the material which can be downloaded and will have no liability to you in respect of the same.
    5. Any material downloaded or otherwise obtained through the use of the Website is done at your own discretion and risk and that you will be solely responsible for any damage to your computer system or loss of data that results from the download of any such material.
    6. The Company cannot guarantee that downloading documents from the Website will be free from error and/or uninterrupted and we shall not be liable for any damages including, but not limited to, indirect or consequential damages, damages for loss of opportunity or chance, or any damages whatsoever arising from use or loss of use, data or profits, whether in contract, negligence or other tortious action, arising out of, or in connection with the download facility or any associated website.
    7. Whilst efforts have been made to ensure that any downloads are free from viruses, no warranties are given to that effect and users are responsible for ensuring that they have installed adequate virus checking software. The Company shall not be liable for any viruses or any other computer code, files or programs designed to interrupt, restrict, destroy, limit the functionality of or compromise the integrity of users’ computer hardware. All documents are downloaded at the user’s own discretion and risk and the user shall be solely responsible for any damage to the user’s computer system or loss of data that results from the download of any documents.
    8. Nothing in the Terms serves to exclude or limit liability for death or personal injury arising from negligence or any liability which is otherwise prohibited from being excluded by law.

  7. Electronic Commerce (EC) Directive Regulations 2002 and Provision of Services Regulations 2009

    1. The following information is provided by us to ensure our compliance with the above regulations:
    2. The Company is registered for VAT with the registration number 253860006.
    3. The Company maintains qualifying Professional Indemnity Insurance, details of which can be provided on request.
    4. The Company is committed to providing an excellent service and operates an internal complaints procedure that can be made available on request.
    5. Furthermore, if you are a Customer and we have made a contract with you by electronic means you may be entitled to use an EU online dispute resolution service to assist with any contractual dispute you may have with us.

  8. Severability

    1. If the Terms or any part of them should be determined to be illegal, invalid or otherwise unenforceable under the laws of any state or country in which the Terms are intended to be effective, then to the extent that they are so illegal, invalid or unenforceable, they shall in that state or country be treated as severed and deleted from the Terms and the remaining provisions contained within the Terms shall survive and remain in full force and effect and continue to be binding and enforceable in that state or country.

  9. Events Beyond our Control

    1. The Company will not be responsible for any breach of the Terms caused by circumstances beyond its reasonable control.

  10. Governing Law

    1. This legal notice and all issues regarding the Website are governed by English law. Access is granted on condition that you accept all of the above and agree to the jurisdiction of the courts of England and Wales to settle matters in relation to the Website.

  11. Reports of Misuse

    1. We take feedback very seriously and are constantly looking for ways to improve the Website. If you have any comments or concerns regarding the information or the Website content generally or would like to report any misuse of the Website, please contact us by sending an email to compliance@legalzoom.co.uk.

  12. Data Protection and the Company’s Privacy Policy

    1. The Company takes data protection seriously and safeguarding the privacy of the Website visitors is important to us. Our privacy policy explains how we use any personal information we may collect when you visit the Website. It also explains our use of cookies and tells you how to contact us if you have any queries about how we use your personal information. In using the Website or by registering for any of the specific services we offer through it you are indicating that you understand and accept that your personal information may be used by us in the manner described below. We are registered as a Data Controller with the Information Commissioner (ICO) – registration number ZA454984. The types of personal data that we process are listed under our registration records. All information that we hold concerning you as an individual will be held and processed by us strictly in accordance with the provisions of the Data Protection Regulations. You may raise any query that you have with regard to your confidentiality, privacy and data protection with our Data Protection Officer at the address noted above. You also have the right to lodge a complaint with the ICO in the event that you believe we have mishandled your personal data. Please see the ICO’s website for details of their complaints handling process. https://www.ico.org.uk/for-the-public/. For further information on how we use your data please see our Privacy Policy which is available on request or can be viewed and downloaded from our firm’s website.
    2. Links with other websites
      1. This Privacy Policy only relates to the Website. Any links from the Website to other websites are provided merely for your convenience and do not imply endorsement by us of the content or provider or the way that your personal data is managed.
    3. Information collected and how we use it
      1. When you access or sign up to any of the Company’s services including newsletters, bulletins, competitions, webinars etc., we may collect and process personal information such as your name, address, telephone number, email address, IP address and other information relating to you.
      2. We will store and use your personal information for purposes such as administering and maintaining our relationship with you; providing services or information requested by you; providing you with further information about our products and services; and for auditing usage of the Website. Your information will not normally be disclosed to third parties except where that is necessary for fulfilment of our obligations to you, where you have registered for an additional third party service, or requested further information or we are obliged or permitted to do so by law.
      3. The Company does not use any web intelligence software or collect any personal data about users of the Website other than aggregated data which is used to help the Company improve the quality of the Website. No information about you is stored by us or transmitted by us to any third party.
      4. Please note that when you make an enquiry with us either by email or telephone we may keep a record of the information that is supplied. We will store this data securely on our system and in line with our retention policy. This also applies to our LiveChat service which we use to handle customer enquiries in real time. We store this information so that we may monitor the quality of services that we provide and also to assist in dealing with any further additional enquiries that we may receive from you.
    4. Marketing
      1. Occasionally we may contact you with information we think may be of interest to you such as details of events or competitions hosted by the Company. If you prefer not to receive such promotional material, please notify us by sending an email to compliance@legalzoom.co.uk.
    5. Use of your information outside the European Union
      1. In order to provide you with requested products and services we may need to transfer your personal information to service partners based in countries outside the European Economic Area (EEA). This does not diminish your rights. The Company will take all reasonable steps necessary to ensure that any personal information transferred outside the EEA will be treated securely and in accordance with this Privacy Policy.
    6. Security
      1. The Company has policies and technical measures in place to safeguard and protect your personal information against unauthorised access, accidental loss, improper use and disclosure. However, the internet is not completely secure and though we will do our best to protect your personal information the transmission of your data to us is done so at your own risk.
    7. Cookies Policy
      1. Please refer to our Cookies Policy for information about cookies, what they are used for and your rights to object to them.

  13. Email Policy

    1. The views and opinions expressed in any email from the Company are those of the author and are not necessarily endorsed by the Company.
    2. All information contained in any message or attachments is intended solely for the addressee. It is confidential and may also be legally privileged. If you have received a message in error, please send it back to us, and immediately and permanently delete it. The unauthorised use, disclosure, copying or alteration of a message and/or any attachment is strictly prohibited.
    3. It is your responsibility to scan for viruses or otherwise check any email and any attachments. All email messages and any attachments are scanned for viruses prior to leaving our network. However, the Company does not guarantee the security of any message or any attachments and will not be responsible for any damages arising as a result of any virus being passed on or arising from any alteration of any message by a third party.
    4. Please be aware that email accounts can be hacked by criminals. If you receive any notification of changes purporting to come from us (particularly including bank details) please contact the person dealing with the matter directly by reliable and established means, such as by telephoning the number on our website (not the number on any suspicious Email you may receive). Our bank account details will not change – please inform us immediately if you are asked to send money to an alternative account or if you are asked to make a payment directly to our bank account by Email. We will not be liable for the transfer of any monies to a bogus account unless it occurred as a result of our negligence.
    5. We may monitor emails sent to and from our network.
    6. If you require verification of the content of any email message and/or attachment, or if you have any questions about this policy or our usage of email, please contact us at our offices or by sending an email to compliance@legalzoom.co.uk.

  14. Reliance on information posted on this website

    1. Commentary, posts, tweets, blogs, updates and other material posted on our site are not intended to amount to advice on which reliance should be placed. We therefore disclaim all liability and responsibility arising from any reliance placed on such material by any visitor to our site or by anyone who may be informed of any of its content.

  15. Transactions concluded through our website

    1. Contracts for the supply of services or information formed through our site or as a result of visits made by you are governed by our terms and conditions of engagement.
    2. The European Commission has set up a service to help customers in respect of goods or services bought online from traders established in the European Union. The ODR can be accesses here at http://ec.europa.eu/odr.